Your Questions, Answered.
How much does it cost?
We charge hourly plus the cost of product. Each stylist sets their own rate depending on their experience. You’ll always know what to expect before we begin.
How long will it take?
It depends on what we’re doing! When in doubt, reach out or book a 15-minute consultation to make sure we’re on the same page.
How do I book?
You can book online through our Phorest booking system, but if you’re unsure what to choose or prefer to book another way, feel free to call, text, email, or DM us on Instagram — we’re happy to help and can walk you through the options!
Can I just come in for advice?
Absolutely. We love connecting with new clients and chatting through your hair goals. You can book a free 15-minute consultation where we’ll talk about your vision, expectations, and budget.
Do you offer low-maintenance hair options?
Yes! Many of our clients come to us for dimensional, lived-in colour and cuts that are easy to maintain. We’ll help you find a style that fits your lifestyle and still looks great between appointments.
Will I know how to style my hair at home?
Yes! We take the time to walk you through styling tips and recommend the right products for your hair type. Our goal is to help you love your hair every day — not just right after your appointment.
What makes Billie & Co. different?
We’re relationship-based. You’re not just another appointment to us — we build real connections with our clients, and we work as a supportive team, not a competitive salon floor. It’s cozy, collaborative, and elevated.